Frequently Asked Questions
What areas do you serve?+
We serve businesses across South Africa with remote and on-site IT support.
Do you offer SLA agreements?+
Yes. We have offered Service Level Agreements since 2016, providing guaranteed response times and proactive monitoring.
Can you help with Microsoft 365 and Google Workspace?+
Absolutely. We provide hosted email solutions for both Microsoft and Google platforms.
Do you develop custom software?+
Yes. We build custom software, APIs, Power BI reports, automation scripts, desktop and web applications.
How do I get remote support?+
Visit our Remote Support page for download links and instructions to connect with our team.